At Oliver Paths, we are committed to delivering your Travel Accessories, Hiking Gear, Luggage, and Travel Tech safely and efficiently. This Shipping Policy outlines our shipping procedures, delivery timeframes, and other important details.

1. Shipping Locations

We offer worldwide shipping to most countries. However, there may be restrictions on certain locations due to customs regulations or carrier limitations. If we are unable to ship to your location, we will notify you promptly.

2. Processing Time

  • Orders are processed within 1-3 business days (excluding weekends and holidays).
  • You will receive a confirmation email with tracking details once your order has been shipped.

3. Estimated Delivery Time

Delivery times may vary based on location and customs clearance procedures:

  • Domestic Shipping (within the country of origin): 5-10 business days
  • International Shipping: 10-20 business days (depending on destination and customs clearance)

Please note that delays may occur due to unforeseen circumstances such as weather conditions, customs processing, or carrier delays.

4. Shipping Costs

  • Shipping charges are calculated at checkout based on the destination and package weight.
  • Any applicable customs duties, taxes, or import fees are the responsibility of the customer.

5. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can use this number to monitor the delivery status on the carrier’s website.

6. Lost or Stolen Packages

  • Oliver Paths is not responsible for lost, stolen, or misplaced packages once marked as “delivered” by the carrier.
  • If you have not received your order but tracking shows it as delivered, please contact the shipping carrier or your local post office.
  • If your package is lost in transit, please contact us at [[email protected]], and we will assist you in resolving the issue.

7. Delayed or Failed Delivery

  • If a package is returned due to an incorrect or incomplete address provided by the customer, we are not responsible for re-shipping fees.
  • If the package is unclaimed and returned to us, a refund will be issued excluding shipping costs.

8. Contact Us

If you have any questions about our Shipping Policy, feel free to reach out [email protected].